Privacy Policy
This privacy policy describes how we (Allergy Asthma and Sinus Centers inc.) collect, use and share data and personal information from this website (). This policy does not outline all of the data Allergy, Asthma and Sinus Centers collects—for information about the privacy policy as it relates to your medical records and the day-to-day running of the clinics, please reach out to us at [info@aascmed.com](info@aascmed.com) or by telephone at 815 729 9900, and we will send you a copy of our full privacy policy and data retention policies.
What data we collect, why we collect it and who we share the data with
This section outlines the different types of data our website collects, why we need this data, and how long we retain this data.
Contact Form Submissions
Most data we collect is from the contact forms placed throughout our site. If you use these contact forms, we may collect the following data:
- Name — We use this so that we can address communication to the sender of the message.
- Email Address — We may respond to your message through email. For example, if you have asked any questions about an article on our site, we may respond via email.
- Phone Number — We may also have to follow up your message with a phone call. For example, for scheduling appointments, it is often easier to organize an appointment over telephone than email. It may also be necessary to discuss personal health information (PHI) which needs to be communicated through more secure channels than email.
- Preferred Clinic — We use this to help suggest appointment times which suit you.
- Any data in the custom message you write — This message should not contain any PHI as it will not be transmitted in such a method as to be suitable for PHI protected under HIPAA. (read more about how we store form submissions through the website below)
- Whether you are a new or existing patient — This is used to decide whether you should be asked to fill in the registration forms.
This website does not save any data on our own servers. Contact form submissions are emailed to our admin staff via SendGrid over en encrypted channel, much like if you had emailed us directly.
Analytics Information
We want to make our site as easy for you to use as possible. If you've been a long-time patient, you might have noticed minor tweaks we've made on our website over the past few years. In order to make these adjustments and measure their effectiveness, we use Google Analytics.
Google Analytics collects data on how you interact with our web pages. For example, which links you click on or the route you take through the site. It uses first-party cookies to distinguish users and throttle requests to their servers.
You can read a summary of their privacy policy here: [https://support.google.com/analytics/answer/6004245?hl=en](https://support.google.com/analytics/answer/6004245?hl=en).
Access Logs
We host our website with Netlify. Netlify store access logs (including your IP address) for thirty days after each visit. You can read Netlify's privacy policy here: [https://www.netlify.com/gdpr/](https://www.netlify.com/gdpr/)
ZocDoc Appointment Booking
ZocDoc is an online platform that matches patients to doctors and allows bookings to be made online. Our website's "Book now" button links to ZocDoc in a new tab and this is what you interact with when you book an appointment online. We do not store any of this data on our own web servers; all the data is saved with ZocDoc, and once an appointment has been confirmed, we copy the appointment details into our HIPAA-compliant EHR. You can read our full privacy policy related to storing medical data by contacting us. Read ZocDoc's privacy policy here: https://www.zocdoc.com/about/privacypolicy/
Last Updated: 2023.07.05
We may change this privacy policy. If we change this policy, the above date will be amended to reflect the update.